Cancellation and Refund Policy

Thank you for shopping at Digital Combo Store (referred to as "the Website" or "our platform"). We want to ensure your satisfaction with your purchase, and we have outlined our cancellation and refund policy below. By making a purchase on our Website, you agree to the terms of this policy. If you do not agree with the policy, please refrain from making a purchase.

Cancellations
  1. Digital Products: Due to the nature of digital products (such as fonts, creative PPT templates, Android apps, ebooks, trading courses, marketing tools, graphics bundles, royalty-free music, blogs, and motivational reels), once the purchase has been made and the product has been downloaded or accessed, we do not offer cancellations or refunds unless otherwise stated in the product description or unless required by applicable consumer protection laws.
  2. Physical Products: If you have purchased a physical product from our Website and wish to cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once the product has been shipped, the cancellation may not be possible. In such cases, you may be eligible for a return or refund as outlined below.
Refunds
  1. Digital Products: Refunds for digital products are granted only in exceptional circumstances and at our sole discretion. If you believe you are eligible for a refund, please contact our customer support team with detailed information about your situation. We will review your request and respond to you accordingly.
  2. Physical Products: If you have received a physical product that is defective, damaged, or significantly different from the description on our Website, please contact our customer support team within 2 days of receiving the product. We may request supporting documentation, such as photographs or a detailed description of the issue. If the return is approved, you may be eligible for a replacement, exchange, or refund, depending on the circumstances.
Please note the following:

Shipping and handling fees are non-refundable, unless the return is due to our error.

  • Refunds will be issued using the original payment method used for the purchase.
  • Refunds may take 7 days to process and appear in your account, depending on your payment provider.
Exceptions

The following items are generally non-refundable:

  • Products that have been used, altered, or damaged after delivery.
  • Services or products that are stated as non-refundable at the time of purchase.
  • Products that are downloadable or accessible online, such as digital products, once they have been downloaded or accessed.
Changes to the Policy

We reserve the right to modify or update this cancellation and refund policy at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of our Website after the posting of any revised policy constitutes your acceptance of the changes.

Contact Us

If you have any questions or concerns regarding our cancellation and refund policy, please contact us.